{"id":12,"date":"2020-04-02T14:22:11","date_gmt":"2020-04-02T14:22:11","guid":{"rendered":"\/faq\/?page_id=12"},"modified":"2024-03-21T06:31:31","modified_gmt":"2024-03-21T06:31:31","slug":"support","status":"publish","type":"page","link":"\/faq\/","title":{"rendered":"Help"},"content":{"rendered":"\n<style>\na:link {\n  color: black;\n  background-color: transparent;\n  text-decoration: none;\n}\na:visited {\n  color: black;\n  background-color: transparent;\n  text-decoration: none;\n}\na:hover {\n  color: darkblue;\n  background-color: transparent;\n  }\na:active {\n  color: blueviolet;\n  background-color: transparent;\n  }\n<\/style>\n<div class=\"row\">\n<div class=\"col-md-12\">\n<div class=\"tCenter\"><p style=\"font-size:18px\"><b>Search above using keywords or select a topic below:<\/b><\/p>\n<\/div>\n<\/div>\n<\/div>\n<center>\n<div class=\"row\">\n<div class=\"col-md-12\">\n<div class=\"row\">\n<!-- <div class=\"col-md-1\"><\/div> -->\n\t<div class=\"col-md-2\">\n\t\n\t<a href=\"\/faq\/support\/technical-support\/\">\n\t<div class=\"mjService\"><img loading=\"lazy\" decoding=\"async\" src=\"\/faq\/wp-content\/uploads\/2020\/03\/troubleshoot-lg.png\" alt=\"\" width=\"70\" height=\"50\">\n\t<p><\/p>\n\t<div class=\"Hh \">Technical Support<\/div>\n\t<\/div>\n\t\n\t<\/a><\/div>\n\t\n\t<div class=\"col-md-2\">\n\t\n\t<a href=\"\/faq\/support\/billing-payment\/\">\n\t<div class=\"mjService\"><img loading=\"lazy\" decoding=\"async\" src=\"\/faq\/wp-content\/uploads\/2020\/03\/billing-lg.png\" alt=\"Phone\" width=\"70\" height=\"50\">\n\t<p><\/p>\n\t<div class=\"Hh \">Billing &amp; Payment<\/div>\n\t<\/div>\n\t<\/a>\n\t<\/div>\n\t\n\t<div class=\"col-md-2\">\n\t\n\t<a href=\"\/faq\/support\/account-management\/\">\n\t<div class=\"mjService\"><img loading=\"lazy\" decoding=\"async\" src=\"\/faq\/wp-content\/uploads\/2020\/03\/account-lg.png\" alt=\"\" width=\"70\" height=\"50\">\n\t<p><\/p>\n\t<div class=\"Hh \">Account Management<\/div>\n\t<\/div>\n\t<\/a>\n\t<\/div>\n\t\n\t<div class=\"col-md-2\">\n\t\n\t<a href=\"\/faq\/support\/features-settings\/\">\n\t<div class=\"mjService\"><img loading=\"lazy\" decoding=\"async\" src=\"\/faq\/wp-content\/uploads\/2020\/03\/features-lg.png\" alt=\"\" width=\"70\" height=\"50\">\n\t<p><\/p>\n\t<div class=\"Hh \">Features &amp; Settings<\/div>\n\t<\/div>\n\t<\/a>\n\t<\/div>\n\t<div class=\"col-md-2\">\n\t\n\t<a href=\"\/faq\/support\/porting\/\">\n\t<div class=\"mjService\"><img loading=\"lazy\" decoding=\"async\" src=\"\/faq\/wp-content\/uploads\/2021\/02\/port-lg.png\" alt=\"\" width=\"70\" height=\"50\">\n\t<p><\/p>\n\t<div class=\"Hh \">Porting &amp; Number Transfer<\/div>\n\t<\/div>\n\t<\/a>\n\t<\/div>\n\t<div class=\"col-md-2\">\n\t\n\t<a href=\"\/faq\/support\/magicapp-paid\/\">\n\t<div class=\"mjService\"><img loading=\"lazy\" decoding=\"async\" src=\"\/faq\/wp-content\/uploads\/2020\/03\/apps-lg.png\" alt=\"\" width=\"70\" height=\"50\">\n\t<p><\/p>\n\t<div class=\"Hh \">magicApp Paid Subscription<\/div>\n\t<\/div>\n\t<\/a>\n\t<\/div>\n<!-- <div class=\"col-md-1\"><\/div> -->\n<\/div>\n<\/div>\n<\/div>\n<\/center>\n<div class=\"row\">\n<div class=\"col-md-12\" style=\"font-size:16px; font-weight:600;\">\n<center><a href=\"\/faq\/support\/get-started\/\">New to magicJack? <u>Get started by clicking here.<\/u><\/a><\/center><\/div>\n<\/div>\n<br>\n<div class=\"row\">\n<div class=\"col-md-12\" style=\"font-size:16px; font-weight:500;\">\n<center><a href=\"https:\/\/my.magicjack.com\">Click here to login to <b><u>magicJack account portal<\/u><\/b> to view or manage your account details<\/a><br> OR click on one of the below help item for quick instructions.<\/center><\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-6\">\n<div style=\"width: 100%; height: 170px; padding: 10px 0px; text-align: center;border-radius: 5px;background-color: #cce3f8;font-size:14px;font-weight:600;\">\n<p style=\"text-align: center; font-size:16px\">Top FAQs<\/p>\n<div style=\"padding: 2.5px 0px;\"><a href=\"\/faq\/support\/account-management\/account-information\/#post_id=4466\"><u>How do I update my Credit Card?<\/u><\/a><\/div>\n<div style=\"padding: 2.5px 0px;\"><a href=\"\/faq\/support\/billing-payment\/service-phone-number-renewal\/#post_id=4532\"><u>How do I renew my magicJack Service or Phone Number?<\/u><\/a><\/div>\n<div style=\"padding: 2.5px 0px;\"><a href=\"\/faq\/support\/features-settings\/international-long-distance\/\"><u>How do I purchase International Prepaid Credits?<\/u><\/a><\/div>\n<div style=\"padding: 2.5px 0px;\"><a href=\"\/faq\/support\/technical-support\/troubleshooting-calls\/\"><u>Unable to make or receive Calls?<\/u><\/a><\/div>\n<div style=\"padding: 2.5px 0px;\"><a href=\"\/faq\/support\/get-started\/set-up-your-device\/#post_id=686\"><u>Problems setting up magicJack device?<\/u><\/a><\/div>\n<div style=\"padding: 2.5px 0px;\"><a href=\"\/faq\/support\/features-settings\/voicemail\/\"><u>Unable to access Voicemail?<\/u><\/a><\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-6\">\n<div style=\"width: 100%; height: 170px; padding: 10px 0px;text-align: center;border-radius: 5px;background-color: #cce3f8;font-size:12px;font-weight:100;Overflow-y:auto;\">\n<p style=\"text-align: center; font-size:16px\"><strong>Service Bulletins<\/strong><\/p>\n<p style=\"padding-left:2.5px;\"><a href=\"\/faq\/new-363-area-code\/\"><u><b>12\/2022 : NY Area Code Overlay Effective January 2023<\/b><\/u><\/a><\/p>\n<p style=\"padding-left:2.5px;\"><a href=\"\/faq\/new-350-area-code\/\"><u><b>10\/2022 : New 350 Area Code is coming to California 209 Area Code Region<\/b><\/u><\/a><\/p>\n<p style=\"padding-left:2.5px;\"><a href=\"\/faq\/canadian-988-announcement\/\"><u><b>07\/2022 : 9-8-8 Service has launched in the United States<\/b><\/u><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Search above using keywords or select a topic below: Technical Support Billing &amp; Payment Account Management Features &amp; Settings Porting &amp; Number Transfer magicApp Paid Subscription New to magicJack? Get started by clicking here. Click here to login to magicJack account portal to view or manage your account details OR click on one of the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"\/faq\/wp-json\/wp\/v2\/pages\/12"}],"collection":[{"href":"\/faq\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"\/faq\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"\/faq\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"\/faq\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":83,"href":"\/faq\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":5376,"href":"\/faq\/wp-json\/wp\/v2\/pages\/12\/revisions\/5376"}],"wp:attachment":[{"href":"\/faq\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}