Note: Effective 01/01/2022, we are no longer accepting signups for Concierge service

magicJack Concierge paid premium subscription providing:

• Account and technical phone support
• Discounted device replacement costs:
  • Replacement of device within one year: free of charge
  • Replacement of device outside of one year: $17.95 + shipping and handling

$14.99 per year effective from date of purchase, regardless of service term associated with the selected device.

Note: Effective 01/01/2022, we are no longer accepting signups for Concierge service

You can find the phone number to contact Premium Support in your my.magicJack.com portal:

1. Login to your account at my.magicJack.com
2. Hover over the Account menu, and select Concierge Subscription from the drop-down menu
3. The Contact Support column will indicate the Premium Support phone number

Note: Effective 01/01/2022, we are no longer accepting signups for Concierge service

1. Login to your account at my.magicJack.com
2. Hover the Account menu, and select Concierge Subscription from the drop-down menu
3. The Status column will indicate the status of your subscription, including the expiration date

Note: Effective 01/01/2022, we are no longer accepting signups for Concierge service

• You must agree to the magicJack Concierge Terms of Service in order to activate and utilize the service
• We reserve the right to terminate your use of magicJack Concierge service in certain extraneous circumstances, including:
  • Intentional misuse
  • Your use of Premium Support is extraordinarily greater than the average magicJack Concierge customer
  • You contact us for greater than four separate issues in any month
  • You contact us more than eight instances in any month