{"id":1794,"date":"2020-07-08T22:23:06","date_gmt":"2020-07-08T22:23:06","guid":{"rendered":"http:\/\/nzhelp.int.untd.com:8080\/faq\/?page_id=1794"},"modified":"2021-07-05T12:34:26","modified_gmt":"2021-07-05T12:34:26","slug":"contactus-b","status":"publish","type":"page","link":"http:\/\/nzhelp.int.untd.com:8080\/faq\/support\/contactus-b\/","title":{"rendered":"Contact Us"},"content":{"rendered":"

Contact Customer Care<\/h4><\/font><\/p>\n
\n
\n \n
\n \n <\/i><\/span>\n <\/i><\/span>\n <\/span>\n Sales and Renewal<\/span>\n <\/div>\n
\n

If you would like to purchase a magicJack or renew your subscription, call us at<\/p>\n

1-800-magicJack (1-800-624-4252)<\/p>\n

Hours M-F 9AM - 7PM EST<\/p>\n <\/div>\n <\/div>\n\n\n \n <\/div>\n

\n
\n \n
\n \n <\/i><\/span>\n <\/i><\/span>\n <\/span>\n Billing\/Customer Service<\/span>\n <\/div>\n
\n

For Billing and Customer Service,<\/p>\n

\n

Click the button below for assistance via Chat.<\/p>\n<\/div>\n

\nCHAT HELP<\/span><\/a><\/p>\n

Or call<\/p>\n

1-844-866-2442 Within US\/CAN<\/p>\n

1-561-594-9925 Outside US\/CAN<\/p>\n

Hours M-F 9AM - 7PM EST<\/p>\n <\/div>\n <\/div>\n\n\n \n <\/div>\n

\n
\n \n
\n \n <\/i><\/span>\n <\/i><\/span>\n <\/span>\n Technical Support<\/span>\n <\/div>\n
\n

magicJack requires an Internet connection. Be sure to check that your Internet is working properly when experiencing issues using magicJack.<\/p>\n

\n

Click the button below for assistance via Chat.<\/p>\n<\/div>\n

CHAT HELP<\/span><\/a><\/p>\n

\n

* Alex, the automated chatbot, is available 24\/7 while Live Technical Support is available during M-F 9AM-9PM & Sat-Sun 10AM-7PM<\/p>\n<\/div>\n

Or Click here<\/a> to reach our Technical Support via Email<\/p>\n <\/div>\n <\/div>\n\n\n \n <\/div><\/div><\/div>

\t\t\t
NOTE: <\/strong>To ensure customer account security, all existing customers will be required to verify account information including:<\/div>\n
\u2022 Full name on the account
\n\u2022 magicJack telephone number
\n\u2022 Complete billing address
\n\u2022 Primary email address on the account<\/div>\n
\n
These details are available by logging into my.magicJack.com<\/a>.<\/div>\n<\/div>\n<\/div>\n\t\t<\/div><\/div>
\t\t\t

Corporate Office<\/h4>\n

magicJack
\n931 Village Blvd \u2013 Ste 905
\nBox No. 386
\nWest Palm Beach, FL 33409<\/p>\n<\/div>\n\t\t<\/div>

\t\t\t

Report Spam\/Abuse\/Blocking<\/h4>\n
To report an issue with a magicJack user, please send an email to: ReportAbuse@magicJack.com<\/a>.<\/div>\n
\n

magicJack representatives do not ask for passwords or require customers to pay separately for contacting Customer Care.<\/p>\n

\n

To report suspicious activity by third parties please email us at Misrepresentation@magicJack.com<\/a>.<\/p>\n

To report any inbound call screening\/blocking issues, please click here<\/a>.<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t<\/div><\/div><\/div>
<\/div>
<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

NOTE: To ensure customer account security, all existing customers will be required to verify account information including: \u2022 Full name on the account \u2022 magicJack telephone number \u2022 Complete billing address \u2022 Primary email address on the account These details are available by logging into my.magicJack.com. Corporate Office magicJack 931 Village Blvd \u2013 Ste 905 […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":12,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"index-nav.php","meta":{"footnotes":""},"class_list":["post-1794","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/nzhelp.int.untd.com:8080\/faq\/wp-json\/wp\/v2\/pages\/1794"}],"collection":[{"href":"http:\/\/nzhelp.int.untd.com:8080\/faq\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/nzhelp.int.untd.com:8080\/faq\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/nzhelp.int.untd.com:8080\/faq\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"http:\/\/nzhelp.int.untd.com:8080\/faq\/wp-json\/wp\/v2\/comments?post=1794"}],"version-history":[{"count":32,"href":"http:\/\/nzhelp.int.untd.com:8080\/faq\/wp-json\/wp\/v2\/pages\/1794\/revisions"}],"predecessor-version":[{"id":4634,"href":"http:\/\/nzhelp.int.untd.com:8080\/faq\/wp-json\/wp\/v2\/pages\/1794\/revisions\/4634"}],"up":[{"embeddable":true,"href":"http:\/\/nzhelp.int.untd.com:8080\/faq\/wp-json\/wp\/v2\/pages\/12"}],"wp:attachment":[{"href":"http:\/\/nzhelp.int.untd.com:8080\/faq\/wp-json\/wp\/v2\/media?parent=1794"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}