{"id":2257,"date":"2020-10-06T19:33:21","date_gmt":"2020-10-06T19:33:21","guid":{"rendered":"\/faq\/?page_id=2257"},"modified":"2023-05-26T12:17:05","modified_gmt":"2023-05-26T12:17:05","slug":"canadian-complaints-fr","status":"publish","type":"page","link":"\/faq\/canadian-complaints-fr\/","title":{"rendered":"Canadian Complaints French"},"content":{"rendered":"\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p style=\"margin-bottom: -12px; margin-top: -20px;\"><strong style=\"font-size: 16px; font-weight: bolder; margin-left: 15%;\">Renseignements sur l&#8217;abonn\u00e9 canadien<\/strong><\/p>\n<div class=\"container\">\n<hr style=\"width:100%;text-align:center;margin-left:0\">\n<center>\n<a href=\"\/faq\/canadian-saps-fr\">Accord d&#8217;Abonnement<\/a> | <a href=\"\/faq\/canadian-privacy-fr\/\">Confidentialit\u00e9 Politique<\/a> | <a href=\"\/faq\/canadian-911-fr\">911<\/a> | <strong>Plaintes \/ CCST<\/strong> |&nbsp;<a href=\"\/faq\/canadian-accessibility-feedback\/\">Accessibility Feedback<\/a> |&nbsp;<a href=\"\/faq\/canadian-988-announcement-fr\">988 Annonce<\/a>\n<\/center>\n<hr style=\"width:100%;text-align:center;margin-left:0\">\n<style type=\"text\/css\">.french a{color:#45b941;text-decoration:underline;text-transform:uppercase;font-size:11px;font-weight:500;} *.french a:hover{text-decoration:none}<\/style>\n<div class=\"french\"><a href=\"\/faq\/canadian-complaints\/\">Translate to English<\/a><\/div>\n<h2>Enqu\u00eates canadiennes<\/h2>\n<h4>La Soci\u00e9t\u00e9 effectuera des recherches et r\u00e9pondra \u00e0 votre demande dans les sept jours ouvrables. Veuillez fournir les informations suivantes afin que nous puissions enqu\u00eater efficacement sur votre demande.<\/h4>\n<form action=\"\/faq-cgi\/pat-global.cgi\" id=\"Canadian_Comp_Form\" onsubmit=\"return validateCanadianComp();\" autocomplete=\"off\" method=\"POST\" target=\"_top\" class=\"well\">\n<input name=\"myServer\" type=\"hidden\" value=\"help.magicjack.com\"> <input name=\"radiobutton\" type=\"hidden\" value=\"can\"><input name=\"can_type\" type=\"hidden\" value=\"French\"><input name=\"servlevel\" type=\"hidden\" value=\"N\"><input name=\"cobrand\" type=\"hidden\" value=\"MJ\"> <input name=\"sbrand\" type=\"hidden\" value=\"MJ\">\n<div class=\"row form-group\">\n<div class=\"col-sm-6 col-xs-12\">\n<label for=\"inpName\"><span class=\"pull-left\">Pr\u00e9nom<\/span> <span class=\"pull-right error-msg\"><\/span><\/label><input name=\"inpName\" id=\"inpName\" type=\"text\" class=\"form-control\" maxlength=\"50\" value=\"\">\n<\/div>\n<div class=\"col-sm-6 col-xs-12\">\n<label for=\"emailname\"><span class=\"pull-left\">Adresse e-mail<\/span> <span class=\"pull-right error-msg\"><\/span><\/label><input name=\"emailname\" id=\"emailname\" type=\"email\" class=\"form-control\" value=\"\">\n<\/div>\n<\/div>\n<div class=\"row form-group\" style=\"padding:0px;\">\n<div class=\"col-sm-6 col-xs-12\">\n<label for=\"inpAddr1\"><span class=\"pull-left\">Adresse du Client<\/span> <span class=\"pull-right error-msg\"><\/span><\/label>\n<div class=\"row form-group\">\n<div class=\"col-sm-12\"><input name=\"inpAddr1\" id=\"inpAddr1\" placeholder=\"Adresse\" type=\"text\" class=\"form-control\" maxlength=\"100\" value=\"\"><\/div>\n<\/div>\n<div class=\"row form-group\">\n<div class=\"col-sm-12\"><input name=\"inpAddr2\" id=\"inpAddr2\" placeholder=\"D\u00e9tails Suppl\u00e9mentaires (par exemple. APT 12, STE 10, etc.)\" type=\"text\" class=\"form-control\" maxlength=\"50\" value=\"\"><\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-sm-4 col-xs-12\"><input name=\"inpCity\" id=\"inpCity\" placeholder=\"Ville\" type=\"text\" class=\"form-control\" maxlength=\"15\" value=\"\"><\/div>\n<div class=\"col-sm-4 col-xs-12\">\n<select name=\"selStateProvince\" id=\"selProvice\" class=\"form-control\">\n<option value=\"\" selected>Province<\/option>\n<option value=\"AB\">Alberta<\/option>\n<option value=\"BC\">British Columbia<\/option>\n<option value=\"MB\">Manitoba<\/option>\n<option value=\"NB\">New Brunswick<\/option>\n<option value=\"NL\">Newfoundland and Labrador<\/option>\n<option value=\"NS\">Nova Scotia<\/option>\n<option value=\"NT\">Northwest Territories<\/option>\n<option value=\"NU\">Nunavut<\/option>\n<option value=\"ON\">Ontario<\/option>\n<option value=\"PE\">Prince Edward Island<\/option>\n<option value=\"QC\">Quebec<\/option>\n<option value=\"SK\">Saskatchewan<\/option>\n<option value=\"YT\">Yukon<\/option>\n<\/select>\n<\/div>\n<div class=\"col-sm-4 col-xs-12\"><input name=\"inpZip\" id=\"inpZip\" placeholder=\"Code Postal\" maxlength=\"6\" type=\"text\" class=\"form-control\" value=\"\"><\/div>\n<\/div>\n<\/div>\n<div class=\"col-sm-6\">\n<label for=\"inpAcctID\"><span class=\"pull-left\">Num\u00e9ro de Compte magicJack<\/span> <span class=\"pull-right error-msg\"><\/span><\/label><input name=\"inpAcctID\" id=\"inpAcctID\" type=\"text\" class=\"form-control\" value=\"\">\n<\/div>\n<\/div>\n<div class=\"row form-group\">\n<div class=\"col-sm-6\">\n<label for=\"inpJackNo\"><span class=\"pull-left\">Num\u00e9ro de T\u00e9l\u00e9phone magicJack<\/span> <span class=\"pull-right error-msg\"><\/span><\/label>\n<input name=\"inpJackNo\" id=\"inpJackNo\" type=\"text\" class=\"form-control\" maxlength=\"10\" value=\"\">\n<\/div>\n<div class=\"col-sm-6\">\n<label for=\"inpContactNo\"><span class=\"pull-left\">Num\u00e9ro de Contact <span class=\"sub-text font11\">(Autre que le num\u00e9ro de magicJack)<\/span><\/span> <span class=\"pull-right error-msg\"><\/span><\/label><input name=\"inpContactNo\" id=\"inpContactNo\" type=\"text\" class=\"form-control\" maxlength=\"10\" value=\"\">\n<\/div>\n<\/div>\n<div class=\"row form-group\">\n<div class=\"col-sm-12\">\n<label for=\"inpIssue\"><span class=\"pull-left\">Nature de L&#8217;Enqu\u00eate<\/span> <span class=\"pull-right error-msg\"><\/span><\/label><textarea name=\"inpIssue\" id=\"inpIssue\" class=\"form-control\"><\/textarea>\n<\/div>\n<\/div>\n<div class=\"row form-group\" style=\"padding-top: 15px;\">\n<div class=\"col-sm-12\" style=\"text-align: center\"><input name=\"btnSubmit\" id=\"btnSubmit\" class=\"white button\" value=\"SOUMETTRE\" type=\"submit\" style=\"outline: none; background-color: #4CAF50;color: white;border: none;padding: 8px 18px;text-align: center;display: inline-block;font-size: 13px;border-radius: 8px;\"><\/div>\n<\/div>\n<\/form>\n<h4>Pour votre commodit\u00e9, cliquez sur le lien ci-dessous si vous souhaitez \u00e9galement d\u00e9poser une plainte aupr\u00e8s du CPRST.<\/h4>\n<br>\n<h4>Sincerely,\n<br>\n\t<\/h4>\n<p>MagicJack Service \u00e0 la client\u00e8le<\/p>\n<br>\n<p><a style=\"font-size:20px\" href=\"https:\/\/www.ccts-cprst.ca\/\">https:\/\/www.ccts-cprst.ca\/<\/a><\/p>\n\n\t<img decoding=\"async\" src=\"\/faq\/wp-content\/uploads\/2020\/10\/CCTS-logo.png\">\n<br>\n<br>\n<p style=\"font-size:12px\">Commission for Complaints for Telecom-television Services (CCTS) est une agence ind\u00e9pendante dont le mandat est de r\u00e9soudre gratuitement les plaintes des consommateurs concernant leurs services de t\u00e9l\u00e9communication et de t\u00e9l\u00e9vision, et les plaintes des clients des petites entreprises concernant leur service de t\u00e9l\u00e9communication. Si vous avez une plainte concernant votre service t\u00e9l\u00e9phonique, sans fil, Internet ou TV, vous devez d&#8217;abord essayer de le r\u00e9soudre directement aupr\u00e8s de votre fournisseur de services. Si vous l&#8217;avez fait et que vous n&#8217;avez pas r\u00e9ussi \u00e0 trouver une solution satisfaisante, le CPRST pourrait vous aider.<\/p>\n<p style=\"font-size:12px\">Pour en savoir plus sur le CCTS, vous pouvez visiter son site Web \u00e0 <a href=\"https:\/\/www.ccts-cprst.ca\/\">www.ccts-cprst.ca<\/a> or call toll-free at <a href=\"tel:8882211687\">1-888-221-1687<\/a>.<\/p>\n<br><br>\n\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Renseignements sur l&#8217;abonn\u00e9 canadien Accord d&#8217;Abonnement | Confidentialit\u00e9 Politique | 911 | Plaintes \/ CCST |&nbsp;Accessibility Feedback |&nbsp;988 Annonce Translate to English Enqu\u00eates canadiennes La Soci\u00e9t\u00e9 effectuera des recherches et r\u00e9pondra \u00e0 votre demande dans les sept jours ouvrables. Veuillez fournir les informations suivantes afin que nous puissions enqu\u00eater efficacement sur votre demande. Pr\u00e9nom Adresse [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"index-no-body-banner.php","meta":{"footnotes":""},"_links":{"self":[{"href":"\/faq\/wp-json\/wp\/v2\/pages\/2257"}],"collection":[{"href":"\/faq\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"\/faq\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"\/faq\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"\/faq\/wp-json\/wp\/v2\/comments?post=2257"}],"version-history":[{"count":30,"href":"\/faq\/wp-json\/wp\/v2\/pages\/2257\/revisions"}],"predecessor-version":[{"id":5203,"href":"\/faq\/wp-json\/wp\/v2\/pages\/2257\/revisions\/5203"}],"wp:attachment":[{"href":"\/faq\/wp-json\/wp\/v2\/media?parent=2257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}