{"id":2345,"date":"2020-10-09T10:17:25","date_gmt":"2020-10-09T10:17:25","guid":{"rendered":"\/faq\/?page_id=2345"},"modified":"2023-01-28T19:11:58","modified_gmt":"2023-01-28T19:11:58","slug":"contactus","status":"publish","type":"page","link":"\/faq\/support\/contactus\/","title":{"rendered":"Contact Us"},"content":{"rendered":"

Contact Customer Care<\/h4><\/font><\/p>\n
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\n \n <\/i><\/span>\n <\/i><\/span>\n <\/span>\n Sales and Renewal<\/span>\n <\/div>\n
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If you would like to purchase a magicJack or renew your subscription, call us at<\/p>\n

1-800-magicJack (1-800-624-4252)<\/p>\n

Hours M-F 9AM - 7PM EST<\/p>\n <\/div>\n <\/div>\n\n\n \n <\/div>\n

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\n \n <\/i><\/span>\n <\/i><\/span>\n <\/span>\n Billing\/Customer Service<\/span>\n <\/div>\n
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Click here<\/a> to reach our Billing Support via Email<\/p>\n

Or call<\/p>\n

1-844-866-2442 Within US\/CAN<\/p>\n

1-561-594-9925 Outside US\/CAN<\/p>\n

Hours M-F 9AM - 7PM EST<\/p>\n <\/div>\n <\/div>\n\n\n \n <\/div>\n

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\n \n <\/i><\/span>\n <\/i><\/span>\n <\/span>\n Technical Support<\/span>\n <\/div>\n
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magicJack requires an Internet connection. Be sure to check that your Internet is working properly when experiencing issues using magicJack.<\/p>\n

Click here<\/a> to reach our Technical Support via Email<\/div>\n

  <\/p>\n

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Or click the button below for additional options to contact Technical Support by phone.<\/p>\n<\/div>\n

GET TECH SUPPORT<\/span><\/a><\/p>\n

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* Hours M-F 9AM-9PM & Sat-Sun 10AM-7PM<\/p>\n<\/div>\n <\/div>\n <\/div>\n\n\n \n <\/div><\/div><\/div>

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magicJack representatives do not ask for passwords or require customers to pay separately for contacting Customer Care.<\/div>\n

 <\/p>\n<\/div>\n

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NOTE: <\/strong>To ensure customer account security, all existing customers will be required to verify account information including:<\/div>\n
\u2022 Full name on the account
\n\u2022 magicJack telephone number
\n\u2022 Complete billing address
\n\u2022 Primary email address on the account<\/div>\n
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These details are available by logging into my.magicJack.com<\/a>.<\/div>\n<\/div>\n<\/div>\n\t\t<\/div><\/div>
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<\/p>\n

Corporate Office<\/h4>\n

<\/font><\/p>\n

magicJack
\n931 Village Blvd \u2013 Ste 905
\nBox No. 386
\nWest Palm Beach, FL 33409<\/p>\n<\/div>\n\t\t<\/div>

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Report Spam\/Abuse\/Blocking<\/h4>\n
To report an issue with a magicJack user, please send an email to: ReportAbuse@magicJack.com<\/a>.<\/div>\n
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To report suspicious activity by third parties please email us at Misrepresentation@magicJack.com<\/a>.<\/p>\n

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To report any inbound call screening\/blocking issues, please click here<\/a>.<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t<\/div><\/div><\/div>